In order to allow children under the age of 13 into our cat lounge, our partner shelter SAFE Team has provided us with rules and supervision requirements that must be followed. For every one child under the age of 7, they require one adult supervisor to be with them for the duration of their visit, and for every two children ages 7-12, they require one adult supervisor.

In addition, children under the age of 7 must remain in the lower level of the lounge with their supervisor during their visit. 

Along with the supervision rules, we also have capacity limits for the amount of children we can allow into the lounge at a time; we allow 3 children under the age of 7, and 5 children between 7-12 at a time for a total of 8 children. If your group is large enough to exceed these capacity limits we ask that you find a way to schedule separate visits/plan accordingly.​

Shoes must be removed and socks must be worn.

Reservations are not mandatory but they are recommended for weekends or holidays, or any day for larger groups and groups with children.

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Due to us having a limited capacity within the lounge, if the details of your reservation need to be adjusted (for example, more or less guests attending), or if you need to cancel the reservation for any reason, that is absolutely okay; we just ask you to give us a call ahead of time. We also understand that life can be chaotic and unpredictable, so if you find yourself running late we just ask you to give us a call with an estimated arrival time. If we do not receive a phone call notifying us of a late arrival time we can only hold the reserved slots for up to 15 minutes past the original time, at which point your reservation will be considered a walk-in and may be subject to a wait-time.